Networking maintenance on Nov 21st - Dallas location

On Saturday Nov 21st, between 7 am and 2 pm EST, our technicians will be performing scheduled maintenance in our networking gear. During that time window, we will be transitioning to a new network cluster. This new cluster is better prepared to handle large amounts of traffic, and will allow us to provide a better, more resilient service. We ... Read More »

18th Nov 2020
cPanel account passwords reset on September 29th

On September 29th we proceeded to reset cPanel passwords for all customers running on cPanel servers. We detected a possible vulnerability with cPanel, and in an abundance of caution we proceeded to reset the passwords. We understand the inconvenience caused by this, but security is of utmost priority to us. If you have a valid email address ... Read More »

29th Sep 2020
[Completed] Dallas Network Maintenance (8PM EST - January 21, 2020)

Network engineers will be performing maintenance on the core network infrastructure in our Dallas, Texas facility on January 21, 2020, at 8 PM EST. The maintenance window is scheduled to open at 8 PM EST and close at 10 PM EST. During the maintenance window services may become unavailable for short periods of time while the network ... Read More »

21st Jan 2020
[In Progress] New Help Desk Deployment (12 PM EST - January 22, 2020)

Starting January 23, 2020, at 12:00 PM EST our development team will begin the initial deployment of our brand new help desk system. The software vendor for our existing help desk solution has chosen to discontinue development of their software prompting us to begin the transition to our brand new help desk. The initial feature set of our new ... Read More »

20th Jan 2020
Client Area Upgrade

On September 24th, 2019 between 11:00 and 17:00 US Eastern Daylight Time our staff will be performing an upgrade of our billing software to introduce new features and continue to provide our customers with the best possible service. The maintenance window will last approximately 30 minutes. If you require assistance with your services during that ... Read More »

23rd Sep 2019
Server maintenance on Oct 31st

On Oct 31st, starting at 4 am EST, PureSpeed will be performing scheduled maintenance in one of our shared servers. A minimal downtime window of approximately 15 minutes might be required.

We apologize for any inconvenience this may cause.

30th Oct 2017
Client Area Upgrade

To better serve you we've upgraded the client area. If you have any issues please feel free to open a live chat or give us a call

9th Jan 2016